Soft Skills · Analysis
Part A: Summary view
Subject card
| Mode | Confidence | CORE | R-OLD | R-OTHER | PROXY | Exam pattern |
|---|---|---|---|---|---|---|
| STANDARD | MEDIUM (3 papers; the 7 related MAKAUT papers widen scope but don't raise confidence in how often) | 3 papers: 2022-23, 2023-24, 2024-25 (IT; 2023-24 and 2024-25 also print the twin codes OECDS 701C / OECICB701A, L19) | none | 7 MAKAUT papers: CE(OE)802A × 3 (2022-23 … 2024-25), OE-EC506A × 4 (2022-23 … 2025-26) | none | 70 marks · A: any 10 of 12 × 1 · B: any 3 of 5 × 5 · C: any 3 of 5 × 15 (printed paper = 112 marks incl. choices) |
Key insights
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Unit 2 is the biggest block, but every unit appears every year. Across the three papers:
- Unit 2 (Communication, Public speaking, GD, NVC, Teams and Leadership): 150 marks (45%)
- Unit 1 (Soft skills, Self-discovery, Positivity and Motivation): 112 (33%)
- Unit 3 (Interview, Presentation, Etiquette, Time, Personality): 74 (22%)
All three units are asked in 3/3 papers. Unit 2 swung 36% → 57%, Unit 1 24% → 41%, Unit 3 18% → 29%.
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Motivation theories are the anchor of the paper. 1.11 Other theories (37 marks, the top topic) and 1.10 Maslow (16) are both asked in 3/3 papers. Every paper had a full Group C question on them:
- 2022-23 Q11: Maslow life-tree
- 2023-24 Q7: any three theories
- 2024-25 Q8: the different theories
1-markers keep asking who proposed which theory (need, hygiene, self-actualization).
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Non-verbal communication and the communication process are next. 2.11 NVC (33 marks, 3/3 papers) and 2.1 Communication process, models and channels (24 marks, 3/3) are the biggest Unit 2 topics. Both also keep returning as ⚡ one-liners: paralinguistics, oculesics, proxemics, grapevine, Lasswell, mass communication.
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Rotation fits so far, but the evidence is thin (L25): 6 of 6 calls correct, only 6 calls → "weak". Next-exam outlook:
- Unit 2 ↑ likely UP: it fell to 36% in 2024-25 vs a 45% average.
- Unit 3 ↓ likely DOWN: 29% vs 22%.
- Unit 1 → steady: 35% vs 33%.
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This paper rewords more than it recycles. 2023-24 re-asked 5 questions (4% of its marks) and 2024-25 re-asked 3 (24%, mostly the motivation-theories Group C). Only 8 families have appeared in 2+ CORE papers. So syllabus-wide preparation matters more here than memorising past answers.
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It's a theory paper with two "applied" asks. Theory carries 60% of the marks, Process 9%, Case 9%, Difference 7% and Diagram 6%. The two Case questions are full Group C: 2023-24 Q8 (write your CV for Infosys) and 2022-23 Q11 (as CEO of Google, apply Maslow to your life). One-liners (Objective + Definition) are 10%.
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A compact core, and 9 never-asked topics that the related papers fill in. 7 topics → 50%, 11 → 70%, 14 → 80%, 18 → 90% of all marks (out of 35).
- Never asked in CORE: 1.3, 1.8, 1.9, 1.12, 2.4, 2.5, 2.7, 3.1, 3.6.
- Six of these are asked often in the CE/EC papers: 2.7 Conflict (17 R-OTHER rows), 1.8 Negativity / stress (11), 1.12 Enhancing motivation (11), 1.9 Motivation meaning (10), 1.3 SWOT (7), 3.6 Impression management (6).
- Leadership (2.13) has the most CE/EC rows of all (27).
R-OTHER rows never change the tiers, but the blueprint will size these topics' outlines from them.
Attack plan (priority order, never a skip list)
-
Tier S first (15 topics), with a light tilt towards Unit 2 (L25: the back-test is weak, so this only orders topics within the tier):
- ↑ Unit 2: 2.11 Non-verbal communication · 2.1 Communication process, models and channels · 2.8 Public speaking · 2.9 Group discussion · 2.10 GD techniques · 2.12 Teams and team building
- → Unit 1: 1.11 Theories of motivation · 1.10 Maslow · 1.6 Attitude · 1.2 Soft-skill development and measurement · 1.7 Positive thinking · 1.1 Soft skills: definition and significance · 1.5 Beliefs, values and virtue
- ↓ Unit 3: 3.5 Presentation delivery · 3.3 CV and cover letter
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Every repeated family + the ⚡ facts.
- The 8 CORE-repeated families: F-1.11-01 theories · F-2.1-01 process model · F-2.8-01 3Ps · F-2.8-02 public-speaking methods / tips · F-1.2-01 measuring soft skills · F-1.1-01 importance of soft skills · F-2.12-01 team building · F-1.11-04 who proposed which theory.
- The Group A facts that keep returning: topics 1.1, 1.6, 1.11, 2.1, 2.8, 2.9, 2.11.
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Tier A, same tilt:
- ↑ U2: 2.13 Leadership (manager vs leader, managerial grid) · 2.3 Interpersonal relations · 2.6 Corporate communication styles
- ↓ U3: 3.4 Presentation types, content and audience · 3.2 Before / during / after the interview · 3.7 Time management · 3.9 Personality stages and models · 3.10 Learning and adaptability · 3.8 Personality: meaning and determinants
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Per-unit floor check (L15): each unit's must-dos are already S. U1: 1.10, 1.11 · U2: 2.11, 2.1 · U3: 3.5, 3.3.
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Then tier B, Unit 2 first: 2.2 Barriers (including cross-cultural) → 1.4 Setting goals (SMART).
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Then tier C (never asked in CORE yet), same tilt:
- ↑ U2: 2.7 Conflict management · 2.4 Listening · 2.5 Formal writing
- → U1: 1.9 Motivation meaning and types · 1.12 Enhancing motivation · 1.3 Self-discovery and SWOT · 1.8 Driving out negativity and stress
- ↓ U3: 3.1 Interviewer / interviewee perspectives · 3.6 Etiquette and impression management
These are prepared to the same standard from the syllabus, the CE/EC angles and the suggestion deck (L4).
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Full-marks standard (L23): the order sets priority, not a cut-off. Every topic in the map is prepared so that any question the paper offers, including all choices, can be answered.
Rendered by tools/analyze.py. Basis: 3 counted papers (CORE + R-OLD) · mode STANDARD · marks = printed paper marks incl. all choices (336 in total, 112 · 112 · 112 per paper).
Unit importance (historical evidence, NOT a fixed weightage: L15)
| Unit | Title | Topics | Asked topics | Questions | Papers asked in | Marks (all yrs) | Avg % of paper | Range across years | Rank |
|---|---|---|---|---|---|---|---|---|---|
| 1 | Soft Skills: An Introduction · Self-Discovery · Positivity and Motivation | 12 | 8 | 23 | 3/3 | 112 | 33% | 24% – 41% | 2 |
| 2 | Interpersonal Communication · Public Speaking · Group Discussion · Non-Verbal Communication · Teamwork and Leadership Skills | 14 | 10 | 33 | 3/3 | 150 | 45% | 36% – 57% | 1 |
| 3 | Interview Skills · Presentation Skills · Etiquette and Manners · Time Management · Personality Development | 10 | 8 | 12 | 3/3 | 74 | 22% | 18% – 29% | 3 |
Unit volatility: marks per unit in each paper (% of that paper)
| Unit | 2022-23 | 2023-24 | 2024-25 |
|---|---|---|---|
| 1 | 46 (41%) | 27 (24%) | 39 (35%) |
| 2 | 46 (41%) | 64 (57%) | 40 (36%) |
| 3 | 20 (18%) | 21 (19%) | 33 (29%) |
Unit rotation check (L25): does a heavy unit drop next year, and a light unit rise?
Rule tested: a unit more than 3 points above its average share → expect it to go DOWN in the next paper; more than 3 below → expect UP. ✓ = it happened, ✗ = it didn't.
| Unit | Avg share | 2022-23 → 2023-24 | 2023-24 → 2024-25 |
|---|---|---|---|
| 1 | 33% | 41%→24% · expected ↓ ✓ | 24%→35% · expected ↑ ✓ |
| 2 | 45% | 41%→57% · expected ↑ ✓ | 57%→36% · expected ↓ ✓ |
| 3 | 22% | 18%→19% · expected ↑ ✓ | 19%→29% · expected ↑ ✓ |
Back-test: 6 of 6 calls correct (100%): the rotation pattern holds only weakly in this subject's papers. Caveat: the average includes the years being tested, so with few papers this flatters the hit rate a little.
Next-exam unit outlook (L25: from the latest paper, 2024-25, vs each unit's average)
| Unit | Title | Avg share | Latest share | Gap | Outlook for next exam |
|---|---|---|---|---|---|
| 1 | Soft Skills: An Introduction · Self-Discovery · Positivity and Motivation | 33% | 35% | +1.5 pts | → steady |
| 2 | Interpersonal Communication · Public Speaking · Group Discussion · Non-Verbal Communication · Teamwork and Leadership Skills | 45% | 36% | -8.9 pts | ↑ likely UP |
| 3 | Interview Skills · Presentation Skills · Etiquette and Manners · Time Management · Personality Development | 22% | 29% | +7.4 pts | ↓ likely DOWN |
Outlook = priority tilt only. Every unit is still fully prepared (L15, L23): MAKAUT's split stays partly random, and confidence in the tilt follows the back-test above (100% on 6 calls).
Tier S and A topics
| Tier | Topic | Title | Unit | Papers asked in | Descriptive in | Marks | Years | Flags |
|---|---|---|---|---|---|---|---|---|
| S | 1.10 | Maslow's Need Hierarchy Theory | 1 | 3/3 | 3/3 | 16 | 2022-23, 2023-24, 2024-25 | recent +sec |
| S | 1.11 | Other Theories of Motivation | 1 | 3/3 | 2/3 | 37 | 2022-23, 2023-24, 2024-25 | ⚡facts recent |
| S | 2.11 | Non-Verbal Communication and Body Language | 2 | 3/3 | 2/3 | 33 | 2022-23, 2023-24, 2024-25 | ⚡facts recent |
| S | 1.6 | Attitude: Meaning, Components and Formation | 1 | 3/3 | 2/3 | 22 | 2022-23, 2023-24, 2024-25 | ⚡facts recent +sec |
| S | 3.5 | Presentation Delivery: Before, During and After; Overcoming Nervousness | 3 | 2/3 | 2/3 | 20 | 2022-23, 2024-25 | recent +sec |
| S | 1.2 | Soft Skill Development: Process, Implementation and Measurement | 1 | 2/3 | 2/3 | 13 | 2022-23, 2024-25 | recent |
| S | 1.7 | Developing Positive Thinking and Attitude | 1 | 2/3 | 2/3 | 13 | 2023-24, 2024-25 | recent |
| S | 2.1 | Communication Process, Models and Channels | 2 | 3/3 | 1/3 | 24 | 2022-23, 2023-24, 2024-25 | ⚡facts recent |
| S | 1.1 | Soft Skills: Definition, Types and Significance | 1 | 3/3 | 1/3 | 7 | 2022-23, 2023-24, 2024-25 | ⚡facts recent |
| S | 2.8 | Public Speaking: Skills, Methods, Strategies and Tips | 2 | 2/3 | 1/3 | 20 | 2022-23, 2023-24 | ⚡facts |
| S | 2.9 | Group Discussion: Importance, Planning, Elements and Skills Assessed | 2 | 2/3 | 1/3 | 17 | 2023-24, 2024-25 | ⚡facts recent |
| S | 2.10 | GD Techniques: Initiating, Disagreeing, Summarizing and Attaining the Objective | 2 | 2/3 | 1/3 | 16 | 2023-24, 2024-25 | recent |
| S | 3.3 | Resume / CV and Cover Letter | 3 | 2/3 | 1/3 | 16 | 2023-24, 2024-25 | recent |
| S | 2.12 | Teams: Concept, Team Communication and Building Effective Teams | 2 | 2/3 | 1/3 | 6 | 2022-23, 2023-24 | |
| S | 1.5 | Beliefs, Values and Virtue | 1 | 2/3 | 1/3 | 3 | 2022-23, 2024-25 | recent +sec |
| A | 2.13 | Leadership: Concept, Qualities, Styles and Honing Skills | 2 | 1/3 | 1/3 | 16 | 2023-24 | |
| A | 3.4 | Presentation Skills: Types, Content and Audience Analysis | 3 | 1/3 | 1/3 | 15 | 2024-25 | recent |
| A | 2.3 | Interpersonal Relations and Interpersonal Communication | 2 | 1/3 | 1/3 | 11 | 2024-25 | recent |
| A | 3.2 | Before, During and After the Interview; Tips for Success | 3 | 1/3 | 1/3 | 6 | 2024-25 | recent |
| A | 3.7 | Time Management: Concept, Essentials and Tips | 3 | 1/3 | 1/3 | 6 | 2024-25 | recent |
| A | 2.6 | Corporate Communication Styles: Assertion, Persuasion, Negotiation | 2 | 1/3 | 1/3 | 5 | 2024-25 | recent |
| A | 3.9 | Stages and Models of Personality | 3 | 1/3 | 1/3 | 5 | 2024-25 | recent |
| A | 3.10 | Learning and Adaptability Skills | 3 | 1/3 | 1/3 | 5 | 2023-24 | |
| A | 3.8 | Personality: Meaning, Nature, Features and Determinants | 3 | 1/3 | 1/3 | 1 | 2023-24 |
Tier counts: S 15 · A 9 · B 2 · C 10
Top repeated question families
| Family | Topic | Canonical question | Papers | Asked in |
|---|---|---|---|---|
| F-1.11-01 | 1.11 | Explain the theories of motivation (any three / the different theories). | 2/3 | 2023-24 7 [15] · 2024-25 8 [15] |
| F-2.1-01 | 2.1 | Explain the communication process model (and who founded it). | 2/3 | 2022-23 7 [15] · 2023-24 1(II) [1] |
| F-2.8-01 | 2.8 | What are the 3Ps (of public speaking / presentation)? | 2/3 | 2022-23 8 [15] · 2023-24 1(III) [1] |
| F-2.8-02 | 2.8 | What are the methods, techniques and tips of effective public speaking? | 2/3 | 2022-23 10 [15] · 2023-24 1(XII) [1] |
| F-1.2-01 | 1.2 | Can soft skills be measured, and why does measuring soft-skill development matter? | 2/3 | 2022-23 1(XI) [1] · 2024-25 9(a) [7] |
| F-1.1-01 | 1.1 | Why are soft skills important (for your career / in the present-day context)? | 2/3 | 2023-24 1(VIII) [1] · 2024-25 4 [5] |
| F-2.12-01 | 2.12 | What is team building, and what is the team-building process? | 2/3 | 2022-23 6 [5] · 2023-24 1(VI) [1] |
| F-1.11-04 | 1.11 | Who proposed a named motivation theory (need theory, hygiene theory)? | 2/3 | 2022-23 1(III) [1] · 2023-24 1(X) [1] |
| F-1.10-01 | 1.10 | What is self-actualization / the need for self-fulfilment, and who proposed it (Maslow)? | 1/3 | 2022-23 1(VIII) [1] · 2022-23 9 [15] |
| F-1.10-02 | 1.10 | Explain Maslow's need hierarchy theory (apply it, or critique it). | 1/3 | 2022-23 11 [15] |
| F-2.13-01 | 2.13 | Differentiate between a manager and a leader. | 1/3 | 2023-24 10 [15] |
| F-1.6-02 | 1.6 | What factors affect / form an attitude? | 1/3 | 2022-23 3 [5] |
| F-3.7-03 | 3.7 | What are the tips / strategies for effective time management? | 1/3 | 2024-25 6 [5] |
| F-3.9-01 | 3.9 | What are the stages of personality development? | 1/3 | 2024-25 5 [5] |
| F-1.6-01 | 1.6 | What is attitude? | 1/3 | 2022-23 1(II) [1] |
Repeat rate: how much each paper re-asks earlier papers
| Paper | Questions | Re-asked from the previous paper | Re-asked from any earlier paper | Marks re-asked (any earlier) |
|---|---|---|---|---|
| 2022-23 | 22 | – | – | – |
| 2023-24 | 22 | 5 | 5 | 5 (4%) |
| 2024-25 | 24 | 2 | 3 | 27 (24%) |
Coverage curve (topics ranked by marks)
| # | Topic | Title | Marks | Cumulative % |
|---|---|---|---|---|
| 1 | 1.11 | Other Theories of Motivation | 37 | 11% |
| 2 | 2.11 | Non-Verbal Communication and Body Language | 33 | 21% |
| 3 | 2.1 | Communication Process, Models and Channels | 24 | 28% |
| 4 | 1.6 | Attitude: Meaning, Components and Formation | 22 | 35% |
| 5 | 2.8 | Public Speaking: Skills, Methods, Strategies and Tips | 20 | 40% |
| 6 | 3.5 | Presentation Delivery: Before, During and After; Overcoming Nervousness | 20 | 46% |
| 7 | 2.9 | Group Discussion: Importance, Planning, Elements and Skills Assessed | 17 | 51% |
| 8 | 1.10 | Maslow's Need Hierarchy Theory | 16 | 56% |
| 9 | 2.10 | GD Techniques: Initiating, Disagreeing, Summarizing and Attaining the Objective | 16 | 61% |
| 10 | 3.3 | Resume / CV and Cover Letter | 16 | 66% |
| 11 | 2.13 | Leadership: Concept, Qualities, Styles and Honing Skills | 16 | 71% |
| 12 | 3.4 | Presentation Skills: Types, Content and Audience Analysis | 15 | 75% |
| 13 | 1.2 | Soft Skill Development: Process, Implementation and Measurement | 13 | 79% |
| 14 | 1.7 | Developing Positive Thinking and Attitude | 13 | 83% |
| 15 | 2.3 | Interpersonal Relations and Interpersonal Communication | 11 | 86% |
| 16 | 1.1 | Soft Skills: Definition, Types and Significance | 7 | 88% |
| 17 | 2.12 | Teams: Concept, Team Communication and Building Effective Teams | 6 | 90% |
| 18 | 3.2 | Before, During and After the Interview; Tips for Success | 6 | 92% |
7 topics → 50% of all marks · 11 topics → 70% of all marks · 14 topics → 80% of all marks · 18 topics → 90% of all marks (out of 36 topics). Historical only; every unit's floor topics still apply (L15).
Question-type mix
| Type | Questions | Marks | % of marks |
|---|---|---|---|
| Theory | 22 | 200 | 60% |
| Objective | 21 | 21 | 6% |
| Definition | 13 | 13 | 4% |
| Process | 4 | 30 | 9% |
| Difference | 4 | 22 | 7% |
| Diagram | 2 | 20 | 6% |
| Case | 2 | 30 | 9% |
Syllabus vs extra (by tag)
| Tag | Topics | Asked topics | Marks | % of marks |
|---|---|---|---|---|
| SYL | 35 | 26 | 336 | 100% |
| PYQ+ | 1 | 0 | 0 | 0% |
Part B: Detailed view
Rendered by tools/analyze.py. Columns per evidence class are kept separate (L9); – = no papers of that class.
Flags: floor↑ promoted by the per-unit floor (L15) · ⚡facts asked as 1–2-mark facts in ≥2 papers · recent asked in the latest paper · +sec also appears as a secondary part of another topic's question.
Unit 1: Soft Skills: An Introduction · Self-Discovery · Positivity and Motivation
| Topic | Title | Tag | Tier | Core × | R-Old × | R-Other × | Proxy × | Papers | Desc. papers | Years | Marks | Short | Types | Families | Flags |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1.1 | Soft Skills: Definition, Types and Significance | SYL | S | 3 | – | 11 | – | 3/3 | 1/3 | 2022-23, 2023-24, 2024-25 | 7 | 2 | Objective 2, Theory 1 | F-1.1-01, F-1.1-02, F-1.1-03, F-1.1-04 | ⚡facts recent |
| 1.2 | Soft Skill Development: Process, Implementation and Measurement | SYL | S | 3 | – | 0 | – | 2/3 | 2/3 | 2022-23, 2024-25 | 13 | 1 | Theory 2, Objective 1 | F-1.2-01 | recent |
| 1.3 | Self-Discovery and Self-Awareness | SYL | C | 0 | – | 7 | – | 0/3 | 0/3 | – | 0 | 0 | – | F-1.3-01, F-1.3-02 | |
| 1.4 | Setting Goals | SYL | B | 1 | – | 8 | – | 1/3 | 0/3 | 2022-23 | 1 | 1 | Objective 1 | F-1.4-01, F-1.4-02 | |
| 1.5 | Beliefs, Values and Virtue | SYL | S | 3 | – | 0 | – | 2/3 | 1/3 | 2022-23, 2024-25 | 3 | 3 | Definition 2, Objective 1 | – | recent +sec |
| 1.6 | Attitude: Meaning, Components and Formation | SYL | S | 4 | – | 6 | – | 3/3 | 2/3 | 2022-23, 2023-24, 2024-25 | 22 | 2 | Theory 2, Definition 1, Difference 1 | F-1.6-01, F-1.6-02 | ⚡facts recent +sec |
| 1.7 | Developing Positive Thinking and Attitude | SYL | S | 2 | – | 10 | – | 2/3 | 2/3 | 2023-24, 2024-25 | 13 | 0 | Theory 2 | F-1.7-01, F-1.7-02 | recent |
| 1.8 | Driving out Negativity | SYL | C | 0 | – | 11 | – | 0/3 | 0/3 | – | 0 | 0 | – | F-1.8-01, F-1.8-02, F-1.8-03 | |
| 1.9 | Motivation: Meaning, Types and Importance | SYL | C | 0 | – | 10 | – | 0/3 | 0/3 | – | 0 | 0 | – | F-1.9-01, F-1.9-02 | |
| 1.10 | Maslow's Need Hierarchy Theory | SYL | S | 2 | – | 7 | – | 3/3 | 3/3 | 2022-23, 2023-24, 2024-25 | 16 | 1 | Objective 1, Case 1 | F-1.10-01, F-1.10-02 | recent +sec |
| 1.11 | Other Theories of Motivation | SYL | S | 5 | – | 7 | – | 3/3 | 2/3 | 2022-23, 2023-24, 2024-25 | 37 | 2 | Theory 3, Objective 2 | F-1.11-01, F-1.11-03, F-1.11-04, F-1.11-05 | ⚡facts recent |
| 1.12 | Enhancing Motivation Levels | SYL | C | 0 | – | 11 | – | 0/3 | 0/3 | – | 0 | 0 | – | F-1.12-01 |
Unit 2: Interpersonal Communication · Public Speaking · Group Discussion · Non-Verbal Communication · Teamwork and Leadership Skills
| Topic | Title | Tag | Tier | Core × | R-Old × | R-Other × | Proxy × | Papers | Desc. papers | Years | Marks | Short | Types | Families | Flags |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2.1 | Communication Process, Models and Channels | SYL | S | 6 | – | 1 | – | 3/3 | 1/3 | 2022-23, 2023-24, 2024-25 | 24 | 4 | Objective 3, Diagram 2, Definition 1 | F-2.1-01 | ⚡facts recent |
| 2.2 | Barriers to Communication | SYL | B | 2 | – | 7 | – | 1/3 | 0/3 | 2024-25 | 2 | 2 | Definition 1, Objective 1 | F-2.2-01, F-2.2-02 | recent |
| 2.3 | Interpersonal Relations and Interpersonal Communication | SYL | A | 2 | – | 2 | – | 1/3 | 1/3 | 2024-25 | 11 | 1 | Definition 1, Theory 1 | F-2.3-01 | recent |
| 2.4 | Listening Skills | SYL | C | 0 | – | 0 | – | 0/3 | 0/3 | – | 0 | 0 | – | – | |
| 2.5 | Essential Formal Writing Skills | SYL | C | 0 | – | 0 | – | 0/3 | 0/3 | – | 0 | 0 | – | – | |
| 2.6 | Corporate Communication Styles: Assertion, Persuasion, Negotiation | SYL | A | 1 | – | 2 | – | 1/3 | 1/3 | 2024-25 | 5 | 0 | Theory 1 | – | recent |
| 2.7 | Conflict Management | SYL | C | 0 | – | 17 | – | 0/3 | 0/3 | – | 0 | 0 | – | F-2.7-01, F-2.7-02, F-2.7-03, F-2.7-04, F-2.7-05 | |
| 2.8 | Public Speaking: Skills, Methods, Strategies and Tips | SYL | S | 6 | – | 0 | – | 2/3 | 1/3 | 2022-23, 2023-24 | 20 | 5 | Objective 4, Definition 1, Theory 1 | F-2.8-01, F-2.8-02 | ⚡facts |
| 2.9 | Group Discussion: Importance, Planning, Elements and Skills Assessed | SYL | S | 3 | – | 0 | – | 2/3 | 1/3 | 2023-24, 2024-25 | 17 | 2 | Definition 1, Theory 1, Objective 1 | – | ⚡facts recent |
| 2.10 | GD Techniques: Initiating, Disagreeing, Summarizing and Attaining the Objective | SYL | S | 2 | – | 0 | – | 2/3 | 1/3 | 2023-24, 2024-25 | 16 | 1 | Definition 1, Process 1 | – | recent |
| 2.11 | Non-Verbal Communication and Body Language | SYL | S | 7 | – | 0 | – | 3/3 | 2/3 | 2022-23, 2023-24, 2024-25 | 33 | 3 | Theory 3, Objective 2, Definition 1, Difference 1 | – | ⚡facts recent |
| 2.12 | Teams: Concept, Team Communication and Building Effective Teams | SYL | S | 2 | – | 4 | – | 2/3 | 1/3 | 2022-23, 2023-24 | 6 | 1 | Process 1, Definition 1 | F-2.12-01 | |
| 2.13 | Leadership: Concept, Qualities, Styles and Honing Skills | SYL | A | 2 | – | 20 | – | 1/3 | 1/3 | 2023-24 | 16 | 1 | Objective 1, Difference 1 | F-2.13-01, F-2.13-02, F-2.13-03, F-2.13-04, F-2.13-05 | |
| 2.14 | Decision-Making: Types, Process and Group Methods | PYQ+ | C | 0 | – | 7 | – | 0/3 | 0/3 | – | 0 | 0 | – | F-2.13-06 |
Unit 3: Interview Skills · Presentation Skills · Etiquette and Manners · Time Management · Personality Development
| Topic | Title | Tag | Tier | Core × | R-Old × | R-Other × | Proxy × | Papers | Desc. papers | Years | Marks | Short | Types | Families | Flags |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 3.1 | Interview Skills: Interviewer and Interviewee Perspectives | SYL | C | 0 | – | 0 | – | 0/3 | 0/3 | – | 0 | 0 | – | – | |
| 3.2 | Before, During and After the Interview; Tips for Success | SYL | A | 2 | – | 0 | – | 1/3 | 1/3 | 2024-25 | 6 | 1 | Objective 1, Process 1 | – | recent |
| 3.3 | Resume / CV and Cover Letter | SYL | S | 2 | – | 0 | – | 2/3 | 1/3 | 2023-24, 2024-25 | 16 | 1 | Case 1, Difference 1 | – | recent |
| 3.4 | Presentation Skills: Types, Content and Audience Analysis | SYL | A | 1 | – | 0 | – | 1/3 | 1/3 | 2024-25 | 15 | 0 | Theory 1 | – | recent |
| 3.5 | Presentation Delivery: Before, During and After; Overcoming Nervousness | SYL | S | 2 | – | 0 | – | 2/3 | 2/3 | 2022-23, 2024-25 | 20 | 0 | Theory 2 | – | recent +sec |
| 3.6 | Etiquette and Manners: Social and Business | SYL | C | 0 | – | 6 | – | 0/3 | 0/3 | – | 0 | 0 | – | F-3.6-01 | |
| 3.7 | Time Management: Concept, Essentials and Tips | SYL | A | 2 | – | 6 | – | 1/3 | 1/3 | 2024-25 | 6 | 1 | Definition 1, Theory 1 | F-3.7-01, F-3.7-02, F-3.7-03, F-3.7-04 | recent |
| 3.8 | Personality: Meaning, Nature, Features and Determinants | SYL | A | 1 | – | 13 | – | 1/3 | 1/3 | 2023-24 | 1 | 1 | Definition 1 | F-3.8-01, F-3.8-02, F-3.8-03 | |
| 3.9 | Stages and Models of Personality | SYL | A | 1 | – | 4 | – | 1/3 | 1/3 | 2024-25 | 5 | 0 | Process 1 | F-3.9-01 | recent |
| 3.10 | Learning and Adaptability Skills | SYL | A | 1 | – | 1 | – | 1/3 | 1/3 | 2023-24 | 5 | 0 | Theory 1 | – |
Heatmap: marks per topic per year (· = appears only as a secondary part)
| Topic | Title | 2022-23 | 2023-24 | 2024-25 |
|---|---|---|---|---|
| 1.1 | Soft Skills: Definition, Types and Significance | 1 | 1 | 5 |
| 1.2 | Soft Skill Development: Process, Implementation and Measurement | 6 | 7 | |
| 1.4 | Setting Goals | 1 | ||
| 1.5 | Beliefs, Values and Virtue | · | 3 | |
| 1.6 | Attitude: Meaning, Components and Formation | 21 | · | 1 |
| 1.7 | Developing Positive Thinking and Attitude | 5 | 8 | |
| 1.10 | Maslow's Need Hierarchy Theory | 16 | · | · |
| 1.11 | Other Theories of Motivation | 1 | 21 | 15 |
| 2.1 | Communication Process, Models and Channels | 22 | 1 | 1 |
| 2.2 | Barriers to Communication | 2 | ||
| 2.3 | Interpersonal Relations and Interpersonal Communication | 11 | ||
| 2.6 | Corporate Communication Styles: Assertion, Persuasion, Negotiation | 5 | ||
| 2.8 | Public Speaking: Skills, Methods, Strategies and Tips | 18 | 2 | |
| 2.9 | Group Discussion: Importance, Planning, Elements and Skills Assessed | 16 | 1 | |
| 2.10 | GD Techniques: Initiating, Disagreeing, Summarizing and Attaining the Objective | 1 | 15 | |
| 2.11 | Non-Verbal Communication and Body Language | 1 | 27 | 5 |
| 2.12 | Teams: Concept, Team Communication and Building Effective Teams | 5 | 1 | |
| 2.13 | Leadership: Concept, Qualities, Styles and Honing Skills | 16 | ||
| 3.2 | Before, During and After the Interview; Tips for Success | 6 | ||
| 3.3 | Resume / CV and Cover Letter | 15 | 1 | |
| 3.4 | Presentation Skills: Types, Content and Audience Analysis | 15 | ||
| 3.5 | Presentation Delivery: Before, During and After; Overcoming Nervousness | 20 | · | |
| 3.7 | Time Management: Concept, Essentials and Tips | 6 | ||
| 3.8 | Personality: Meaning, Nature, Features and Determinants | 1 | ||
| 3.9 | Stages and Models of Personality | 5 | ||
| 3.10 | Learning and Adaptability Skills | 5 |
All repeated families
- F-1.11-01 (1.11) · Explain the theories of motivation (any three / the different theories). · 2/3 papers
- 2023-24 C·7 [15]: Write and explain any three theories of motivation.
- 2024-25 C·8 [15]: What are the different theories of motivation?
- F-2.1-01 (2.1) · Explain the communication process model (and who founded it). · 2/3 papers
- 2022-23 C·7 [15]: What are the channels of communication? Draw the diagram and explain the channel of communication. Explain Communication Process Model.
- 2023-24 A·1(II) [1]: Who is the founder of Communication Process Model?
- F-2.8-01 (2.8) · What are the 3Ps (of public speaking / presentation)? · 2/3 papers
- 2022-23 C·8 [15]: What are the 3Ps of presentation? What are the points to be followed when you are giving presentation? What are the Dos and Don'ts of presentation?
- 2023-24 A·1(III) [1]: What are the 3Ps of public speaking?
- F-2.8-02 (2.8) · What are the methods, techniques and tips of effective public speaking? · 2/3 papers
- 2022-23 C·10 [15]: What are the methods of Public speaking? Write the techniques.
- 2023-24 A·1(XII) [1]: One tip for public speaking?
- F-1.2-01 (1.2) · Can soft skills be measured, and why does measuring soft-skill development matter? · 2/3 papers
- 2022-23 A·1(XI) [1]: Can Soft Skill be measured?
- 2024-25 C·9(a) [7]: What is the significance of measuring soft skill development?
- F-1.1-01 (1.1) · Why are soft skills important (for your career / in the present-day context)? · 2/3 papers
- 2023-24 A·1(VIII) [1]: Why soft skills development is important for your career?
- 2024-25 B·4 [5]: What is importance of soft skills in the present-day context?
- F-2.12-01 (2.12) · What is team building, and what is the team-building process? · 2/3 papers
- 2022-23 B·6 [5]: Write the main points of Team Building Process.
- 2023-24 A·1(VI) [1]: What is team building?
- F-1.11-04 (1.11) · Who proposed a named motivation theory (need theory, hygiene theory)? · 2/3 papers
- 2022-23 A·1(III) [1]: Who proposed need theory of motivation?
- 2023-24 A·1(X) [1]: Who is the founder of hygiene theory of motivation?
- F-1.10-01 (1.10) · What is self-actualization / the need for self-fulfilment, and who proposed it (Maslow)? · 1/3 papers
- 2022-23 A·1(VIII) [1]: Who is the founder of self-actualization?
- 2022-23 C·9 [15]: What is self-actualization? How the values and belief shape the attitude towards life? Explain cognitive, affective and behavioral component of attitude.
- F-1.10-02 (1.10) · Explain Maslow's need hierarchy theory (apply it, or critique it). · 1/3 papers
- 2022-23 C·11 [15]: Suppose you are the CEO of Google. You analyze your life-tree according to Maslow's Theory of Motivation.
- F-2.13-01 (2.13) · Differentiate between a manager and a leader. · 1/3 papers
- 2023-24 C·10 [15]: Differentiate between manager and leader. What is managerial grid theory of leadership?
- F-1.6-02 (1.6) · What factors affect / form an attitude? · 1/3 papers
- 2022-23 B·3 [5]: What are the factors affecting attitude?
- F-3.7-03 (3.7) · What are the tips / strategies for effective time management? · 1/3 papers
- 2024-25 B·6 [5]: What are the tips for effective time management?
- F-3.9-01 (3.9) · What are the stages of personality development? · 1/3 papers
- 2024-25 B·5 [5]: Mention the stages of Personality Development.
- F-1.6-01 (1.6) · What is attitude? · 1/3 papers
- 2022-23 A·1(II) [1]: What is attitude?
- F-2.13-02 (2.13) · What are the qualities / skills / characteristics of a good leader? · 1/3 papers
- 2023-24 A·1(I) [1]: Write any two qualities of a leader.
- F-2.3-01 (2.3) · What is interpersonal communication? · 1/3 papers
- 2024-25 A·1(III) [1]: What is interpersonal communication?
- F-3.7-01 (3.7) · What is time management? · 1/3 papers
- 2024-25 A·1(VIII) [1]: What is time management?
- F-1.1-02 (1.1) · What is creativity? Give its components / features and why it matters. · 0/3 papers
- F-1.1-03 (1.1) · What is lateral (out-of-the-box) thinking, and why is it important? · 0/3 papers
- F-1.1-04 (1.1) · What are employability factors / the employability quotient? · 0/3 papers
- F-1.11-03 (1.11) · Vroom's expectancy theory: expectancy, instrumentality, valence. · 0/3 papers
- F-1.11-05 (1.11) · Job design and the core job characteristics / dimensions. · 0/3 papers
- F-1.12-01 (1.12) · How can competitive spirit be enhanced (in a person or a company)? · 0/3 papers
- F-1.3-01 (1.3) · What does SWOT stand for? Name its (internal) elements. · 0/3 papers
- F-1.3-02 (1.3) · Explain the SWOT analysis framework and its advantages. · 0/3 papers
- F-1.4-01 (1.4) · What is a short-term goal, and why are short-term goals important? · 0/3 papers
- F-1.4-02 (1.4) · What are SMART goals (what does each letter mean)? · 0/3 papers
- F-1.7-01 (1.7) · What is (positive) self-talk, and how does it influence motivation? · 0/3 papers
- F-1.7-02 (1.7) · What are De Bono's Six Thinking Hats used for, and what are their benefits? · 0/3 papers
- F-1.8-01 (1.8) · What is stress, and what causes it? · 0/3 papers
- F-1.8-02 (1.8) · How can stress be managed (stress busters: exercise, yoga, diet)? · 0/3 papers
- F-1.8-03 (1.8) · What is the body's stress-response system (fight-or-flight, HPA axis)? · 0/3 papers
- F-1.9-01 (1.9) · What is motivation? · 0/3 papers
- F-1.9-02 (1.9) · Compare intrinsic and extrinsic motivators, with examples. · 0/3 papers
- F-2.13-03 (2.13) · Transactional leadership: who first described it, and what are its features? · 0/3 papers
- F-2.13-04 (2.13) · What is leadership / who is a leader? · 0/3 papers
- F-2.13-05 (2.13) · Why is leadership important (how do leadership skills help)? · 0/3 papers
- F-2.13-06 (2.14) · What is the Delphi technique (the decision model for members in different places)? · 0/3 papers
- F-2.2-01 (2.2) · What are the barriers / causes of miscommunication in cross-cultural communication? · 0/3 papers
- F-2.2-02 (2.2) · What is cross-cultural communication (cultural clash), and why does it matter? · 0/3 papers
- F-2.7-01 (2.7) · What is conflict management, and how are conflicts resolved (e.g. the 5 A's)? · 0/3 papers
- F-2.7-02 (2.7) · Functional vs dysfunctional conflict (functional aspects of conflict). · 0/3 papers
- F-2.7-03 (2.7) · Explain the process / stages of conflict. · 0/3 papers
- F-2.7-04 (2.7) · What is conflict? · 0/3 papers
- F-2.7-05 (2.7) · What are the types / levels / varieties of conflict? · 0/3 papers
- F-3.6-01 (3.6) · How do you practise impression management (its techniques)? · 0/3 papers
- F-3.7-02 (3.7) · What is the relation between time management and stress management? · 0/3 papers
- F-3.7-04 (3.7) · What are the benefits / importance of time management? · 0/3 papers
- F-3.8-01 (3.8) · What is emotional intelligence (EQ): concept, components, models, significance? · 0/3 papers
- F-3.8-02 (3.8) · Is personality shaped by heredity or by environment? · 0/3 papers
- F-3.8-03 (3.8) · Social psychology and its perspectives on personality (socio-cultural, evolutionary). · 0/3 papers
Never-asked topics (still fully prepared from the syllabus: L4)
- Unit 1: 1.3 Self-Discovery and Self-Awareness · 1.8 Driving out Negativity · 1.9 Motivation: Meaning, Types and Importance · 1.12 Enhancing Motivation Levels
- Unit 2: 2.4 Listening Skills · 2.5 Essential Formal Writing Skills · 2.7 Conflict Management · 2.14 Decision-Making: Types, Process and Group Methods
- Unit 3: 3.1 Interview Skills: Interviewer and Interviewee Perspectives · 3.6 Etiquette and Manners: Social and Business
Excluded questions
- ROTHER-MAKAUT-CE-OE802A-2024-25#1(IV): OUT
- R-OTHER: 178 in-syllabus rows from 7 papers: mapped to topics and shown in their own column, never counted (L16).
Confidence & caveats
- Only 3 CORE papers (STANDARD, MEDIUM). One appearance = 33%. The S rule's "≥ 60% of papers" therefore means just 2 of 3 papers, which makes the S list wide (15 of 35). The tiers are a guide, not a law.
- Secondary presence lifts some small topics. "Descriptive in" counts papers where a topic is primary or secondary.
- 1.5 Beliefs, values and virtue is S with only 3 marks: its descriptive paper is the secondary half of 2022-23 Q9 ("how values and beliefs shape attitude").
- 3.8 Personality: meaning is A with 1 mark, via the secondary part of 2023-24 Q4 (learning and adaptability in developing personality).
- 3.5 counts 2024-25 Q7 (successful presentation, main topic 3.4) as a secondary.
- split unknown [15] rows give all their marks to the main topic. 2022-23 Q9 → all 15 to 1.6 Attitude (it also asks self-actualization and values). 2023-24 Q10 → all to 2.13 (manager vs leader + managerial grid, one topic anyway). 2022-23 Q7 → all to 2.1 (one topic anyway).
- Marks are % of the printed 112, including all choices, not of the 70 a student answers.
- R-OTHER is never counted. 178 CE/EC rows sit in their own column (L16). They show what related papers ask, not how often IT asks it. One CE row is OUT (economic growth vs environment).
- Rotation back-test: 6/6, but only 6 calls (two transitions × three units), and the average includes the years being tested. The tilt is light.
- No PYQ+ topics, no ODD questions, no CORE question OUT. The suggestion deck is never counted (angle source only).
Questions for CP3
- S list size. 15 of 35 topics are S because, with 3 papers, "≥ 60%" means 2 papers. Eight of them are descriptive in only one paper (1.1, 1.5, 2.1, 2.8, 2.9, 2.10, 2.12, 3.3), and three carry very few marks: 1.5 has 3 (via a secondary), 2.12 has 6 and 1.1 has 7. Options:
- (a) keep the standard rule (recommended, the same choice as in ML, CP3 Q1)
- (b) for this subject, require a descriptive question in ≥ 2 papers. S would become 7 (1.10, 1.11, 2.11, 1.6, 3.5, 1.2, 1.7) and the other 8 would drop to A.
- Does the picture match your experience? Unit 2 heaviest, motivation theories every year, NVC and the communication process as the next big topics, presentation questions in Group C.
- Rotation tilt. The back-test is weak (6 calls), so I've applied only a light tilt (Unit 2 first within each tier, Unit 3 last). Keep it, or drop the tilt for this subject?
CP3 decisions (founder, 2026-10-22: "CP3 approved", no edits)
| # | Question | Decision |
|---|---|---|
| 1 | S-list size (3-paper subject, 15 S) | Standard rule kept (option a): all 15 stay S |
| 2 | Does the picture match experience? | Yes, no changes |
| 3 | Light rotation tilt (U2 first, U3 last) | Kept |